Long-Term Customer Loyalty for IT Services in Madison

SupraNet strongly believes in developing and fostering long-term customer loyalty. Our clients all place a premium on quality Internet services, and that is why they choose and rely on SupraNet. Don’t take our word for it, hear it from them!

“Great Internet service and great customer service. 110% recommend!”

Jason Ilstrup
President, Downtown Madison, Inc.

SupraNet’s fiber internet has been a game changer for us, and their local team is incredibly responsive and easy to reach anytime we’ve needed support. As a fellow Madison-based business, we truly value their professionalism, consistency, and commitment to keeping us connected.

Tori Gerding
Owner, Ancora Coffee + Bakery

“SupraNet is a great partner. In addition to providing us with excellent internet service, they were the architects working with our team to improve WIFI connectivity across Overture Center. The customer service is superb!”

Emily Gruenewald
Co-CEO and Chief Development Officer, Overture Center for the Arts

“Working with SupraNet has been great from planning to installation to day-to-day service. At Ragtag, our goal is to make life easy for our residents. Moving in is already hectic. Providing bulk Internet service is just one less thing they have to worry about, and SupraNet makes it incredibly easy for us and them.

Their customer service is also top-notch. If someone has a question, they just call SupraNet and someone actually answers the phone. No phone trees or bots. That’s something that really stands out!”

Chase Zimmerman
Co-Founder and Associate, Ragtag Ventures

“Internet downtime has been a perpetual problem with our restaurants. When credit cards are not processing, we lose revenue and make customers and staff extremely frustrated. Since switching to SupraNet’s fiber Internet service, we haven’t experienced any downtime in our Internet service or credit card processing. The staff at SupraNet handled the provider change over very professionally. When I call on the phone, I go straight to a person, and my questions are answered promptly without a long wait and without talking to an automated service. I highly recommend SupraNet’s Internet services.”

Sam Mack
Director of Operations, Hot Soup Restaurant Group

“Our experience with SupraNet has been exceptional. From the first contact, to the teams that have guided us along the way, we have always felt supported with options and ultimately, the final word. Every single staff member has been kind, knowledgable, and local to our area. They know where we are, who we are, and why it is important that we do our work without hiccups.”

Elizabeth Garcia Hall, Director of Administration and Operations
Centro Hispano of Dane County

“We use SupraNet for their colocation facility and some of our clients are lucky enough to have their fiber internet connections as well. They are by far the best ISP to work with here in Madison. They have great support and outstanding connectivity.”

Joel Anacker
Partner, Javis Industries

“Extremely reliable in every way”

John Meier
President, Badger Coaches, Inc.

“The SupraNet team exceeds expectations by providing complete access to their outstanding technical staff. Their proactive approach to communication, and highly knowledgeable team makes them a superior partner.”

Fred Joachim
President, iStream Financial Services

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